FAQ
Wallet & Payments
Questions about licensing, payments, and billing.
How do I purchase a license?
- Go to sentinelai.bot
- Select your plan (Monthly, Quarterly, or Annual)
- Pay with crypto via NowPayments
- Receive your license key in the format
SENT-XXXX-XXXX-XXXX-XXXX
What crypto can I pay with?
Payments are processed through NowPayments, which accepts SOL, USDC, BTC, ETH, and 100+ other cryptocurrencies. SOL is the primary payment method.
How much does Sentinel cost?
| Plan | Price |
|---|---|
| Monthly | 1 SOL |
| Quarterly | 2 SOL |
| Annual | 5 SOL |
What is the HWID?
The Hardware ID (HWID) is a unique identifier generated from your machine's hardware. Your license key is tied to this HWID. You can find it in the Extension under the License panel.
Can I get a refund?
Due to the nature of digital software licenses, all sales are final.
My payment was sent but I didn't receive a license key
- Check your email (including spam/junk) for the confirmation
- Wait for blockchain confirmations. BTC can take 10 to 30 minutes; SOL is near-instant.
- Verify the transaction on a blockchain explorer
- Contact support with your transaction hash
What happens when my license expires?
- The scraper will stop processing messages
- Your configuration and keyword settings are preserved
- Renew at any time to resume monitoring
- No data is lost
Can I transfer my license to another device?
Licenses are tied to one HWID. Contact support to request a device transfer.
Can I upgrade my plan mid-cycle?
Your current plan continues until expiration. Choose a different plan when you renew.
Do you accept fiat payments?
Not directly. Purchase cryptocurrency through an exchange first, then use it to pay for your license.